Company Information

1. Pre-sales service The company provides detailed product information to each user, carefully introduces the product and quality conditions in detail, so that customers can fully understand product performance and requirements before ordering, and make recommendations and guidance based on user needs. 2. Sales service 2.1 Carry out contract review carefully to ensure that we have sufficient ability to meet customer requirements, communicate well with customers, and deliver customer information in a timely manner to ensure that customer requirements are accurately and fully realized. 2.2 Ensure on-time delivery as required by the contract. Within three days of the arrival of the goods, the marketing department will contact the customer by phone to inquire about the acceptance status of the goods, including whether the product quality can meet the customer's needs, transportation methods, packaging conditions and other customer requirements. 3. After-sales service Due to product quality problems, the company will respond within 24 hours after receiving customer complaints. All costs incurred in dealing with quality problems will be borne by the company.